As the domain's registrant, you're required to provide accurate and reliable contact information, and promptly update it as necessary during the domain's registered term. And as the domain's registrar, we're required to verify the accuracy of the contact information you've provided. This information is then included on your domain's record in the public WHOIS database, as required by ICANN.
The Internet Corporation for Assigned Names and Numbers (ICANN) is the organization responsible for setting the various policies and procedures that govern domain registries for generic top-level domain (gTLD) names. We are bound to them through our Registrar Accreditation Agreement (RAA), the contract which allows us to be a registrar and sell domains. More information about ICANN can be found at http://www.icann.org.
As an ICANN-accredited registrar, we must verify the accuracy of the WHOIS record for all domains within 14 days of these events:
- A new domain name is registered with us.
- A domain name is transferred to us from another registrar.
- The registrant's contact information (name, organization, or email address) is changed.
- We have reason to believe the contact information is invalid.
Upon these events, we'll send an email to the domain's registrant asking them to verify the contact information is valid by clicking a link. If this isn't done within 14 days, the domain will be suspended pending verification.
If you are not able to receive these e-mails, please click here.