Forgot login information

Your username and password can always be retrieved from the sign in page of To access this information:

  • Go to
  • Click on the Sign In link located at the top of the page 
  • Click the Forgot your password? link 
  • Enter your username and click OK to request your password (if you cannot remember your username, use the Forgot your Username link and enter your email address – this will email you your username and a link back to the sign in page to request your password via your username) 
  • You will be emailed a temporary password to your email address assigned to your website 
  • Use the temporary password in the email in combination with your username to login 
  • You will be prompted immediately to reset your password - enter your new password in the two remaining fields

Please note that every time you request a new password, your password will be reset.

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