Help and FAQ's
Find answers to commonly asked questions in our comprehensive FAQ section. If you require further assistance, our dedicated support team is ready to help. You can reach us from Monday to Friday, 8:30 AM to 3:30 PM CST at 1-866-977-1777 or by emailing us at customercare@point2.com. We're here to provide the support you need.
Point2Homes
- Invoice History
- Point2Homes Saved Searches
- Encontrar un agente
- Stop Notifications
- Update contact information for your Point2 Homes account
- Change Password on Point2 Homes
Listings
- Share Listing with AddThis
- Copy Link for a listing
- Half Bathrooms
- Agregar un listado
- Quickly Change the Status of a Listing
- Cannot Save a Listing?
Agent Sites
- Add custom content - Elegance Theme
- Listing Preferences- Elegance theme
- Highlight a Listing- Elegance Theme
- Edit Custom Content
- Secure Agent Website
- Cambiar tema
Handshake
- Buscar asociados de Handshake
- What is Handshake?
- How does Handshake work?
- Is Handshake in accordance with rules and regulations?
- Allow/Block my listings from participating in Handshake
- What are selling areas?
Prospects
- How are prospects added to a Point2 account?
- View prospects
- Manage Prospects
- Search for prospects
- Email prospects from your account
- Email Opt-In for prospects
Advertisements
- Using your featured Agent Ads
- Utilizar la publicidad destacada para sus propiedades (incluida en su membresia Elite)
- Buy an Agent Ad - Express membership
- Enable or Disable auto-renew on purchased Ads
- Criteria on using Featured Ads
- Using Featured Agent Ads (included in your Elite membership)
Blogs
- Removing the "Sample Page" in your Blog
- What is a Blog?
- Create blog
- Change blog theme
- Change colors of the blog
- Create a new post
Campaigns
- What are drip email campaigns?
- Activate drip email campaigns
- Edit drip email campaigns
- Create custom drip email campaigns
- Add/remove prospects on drip email campaigns
- Drip email campaign activity settings
Domain Names
- Create a subdomain for a listing
- Apuntar un nombre de dominio
- Renovar un nombre de dominio
- Domain Verification
- Not able to receive Domain Notification E-mails.
- Domain Name Renewal Notice Scams
- Back-up and export emails
- Clear webmail
- Email configuration settings
- IMAP and POP mail protocol comparison
- Create email accounts
- Create an email forwarder
Account and Profile Settings
- Delete a user
- Change Currency
- Accessing the Online Office menu on your Mobile Device
- Tips for a successful Point2 Agent account
- Signing into your account
- Forgot login information
About Point2
- Detailed Feature Comparison Chart
- Su cuenta de Point2: Cosas para recordar
- Request Remote Assistance with Point2
- Cancelling or Downgrading a Point2 Membership
- How can I upgrade?
- Membership prices
Apps
Brokers
- Broker Features
- What is the template website?
- Create template website
- Edit template website
- Why should I add my agents to my roster?
- Add agents to roster
Photos and Logos
- Add/Change logo
- Add/Change personal photo
- Hide agent photo from website
- Options to display agent photo
- Add/replace photos in website content
- Wrap text around photos
Property Sites
- What is a Property Site?
- Create a Property Site
- Assign listing for Property Site
- Change Property Site Theme
- Change colors
- Theme history
Reports
- Definitions of reports
- Listing Summaries
- Website Activity Summary
- Syndication Report
- Executive Reports
- Performance Reports